Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeremy Munson

Jeremy Munson

June 10, 2025

5  out of  5
rating by Jeremy Munson
"Taylor was fantastic at helping me out and getting me what I needed despite my multiple times getting quotes from her. Then she was very helpful with information and getting the items forwarded to where they needed to be in a rapid manner"
We responded:
"Thank you Jeremy for taking the time to share a review and your experience working with Taylor. We look forward to continuing to support your insurance needs. Ashley Smith Agent Ashley Smith State Farm "
Profile photo of Allan

Allan

June 3, 2025

5  out of  5
rating by Allan
"Heather was a great person She did she did a good job on my service thank you"
We responded:
"Allan thank you for taking the time to share a review and your experience working with Heather. We thank you and appreciate your business! Ashley Smith Agent Ashley Smith State Farm"
Profile photo of Torey Woods

Torey Woods

May 27, 2025

5  out of  5
rating by Torey Woods
"Ashley Smith was very helpful in setting up my auto policy and bundling so I could get other great coverage options! If you need help setting up your coverage I strongly recommend reaching out to her!"
We responded:
"Thank you Torrey for taking the time to write a review and your experience working with our office. We are pleased to help you with your auto policy and thank you for choosing State Farm. Ashley Smith Agent Ashley Smith State Farm"
Profile photo of Amber Martinez

Amber Martinez

May 23, 2025

5  out of  5
rating by Amber Martinez
"Taylor was lovely to talk to was also very professional."
We responded:
"Amber thanking for taking the time to share a review of your experience working with Taylor. We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm "
Profile photo of Jeff Brown

Jeff Brown

May 23, 2025

5  out of  5
rating by Jeff Brown
"State Farm representative Taylor was really kind and attentive and helped me add on my new vehicle and get me setup. Appreciate the fast and great service."
We responded:
"Thank you Jeff for sharing a review and your experience working with Taylor on your auto insurance. We appreciate you and thank you for your business Ashley Smith Agent Ashley Smith State Farm "
Profile photo of Riley Pierson

Riley Pierson

May 23, 2025

5  out of  5
rating by Riley Pierson
"Jj did an amazing job giving me my quote and helping me with getting it started thank you so much to jj from State Farm"
We responded:
"Thank you Riley for the review and sharing your experience working with JJ! We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Profile photo of Craig Stevenson

Craig Stevenson

May 19, 2025

5  out of  5
rating by Craig Stevenson
"Zusha at State Farm is amazing! She answered all our questions and got us quotes quickly. We switched our auto and home policies after 30 years with a different company."
We responded:
"Craig thank you for taking the time to share a review of your experience working with Zusha. We are pleased Zusha was able to help you with your home and auto insurance and we are honored to have you as our customer. We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Profile photo of Kevin Hobson

Kevin Hobson

May 16, 2025

5  out of  5
rating by Kevin Hobson
"Taylor did an awesome job handling an issue with my paperwork. She quickly identified and explained the mixup. And she maintained great communication and contact until the issue was resolved."
We responded:
"Thank you Kevin for your business and the review! We appreciate you taking the time to share your experience working with Amanda."
Profile photo of Leah Vossen

Leah Vossen

May 15, 2025

5  out of  5
rating by Leah Vossen
"I had the pleasure of working with Heather McManus on setting up a policy and getting the best rates. She was friendly, knowledgeable, and down to earth. That's the kind of experience with insurance that keeps people around and will get recommendations."
We responded:
"Leah we are thankful for your feedback on your experience! We are pleased to hear Heather was able to help you with your insurance needs. Thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Profile photo of Robert Cook

Robert Cook

May 5, 2025

5  out of  5
rating by Robert Cook
"Great rates and Awesome customer service!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Jj Basigkow

Jj Basigkow

May 5, 2025

5  out of  5
rating by Jj Basigkow
"Jj is so helpful. And responsive. Thank you for helping get the best rates we could get!!!"
We responded:
"Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Ashley Smith Agent Ashley Smith State Farm"
Profile photo of Jason Skidmore

Jason Skidmore

May 4, 2025

5  out of  5
rating by Jason Skidmore
"My wife and I have been looking for new insurance for awhile trying to find something worth the money. Zusha called one evening after seeing in the past we’ve requested quotes from state farm. She made our switch very easy and painless. Answering all of our questions and not making us feel as uneducated as we are. Over the phone she seemed like a 10 year friend more than just an insurance consultant. Thank you for your help. Definitely recommend."
We responded:
"Thank you Jason for taking the time to share a review. We are pleased to hear of your experience working with Zusha and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Profile photo of John Richey

John Richey

May 1, 2025

5  out of  5
rating by John Richey
"They got it covered"
We responded:
"Thank you John for taking the time to share a review. We appreciate you and thank you for your business! Ashley Smith Agent Ashley State Farm Insurance "
Profile photo of Nick Mavis

Nick Mavis

April 30, 2025

5  out of  5
rating by Nick Mavis
"Ashley runs a great branch period. Taylor was awesome and went above and beyond to make sure my needs were met. Heather and jj have also always been super accommodating and helpful. Been a long time costumer and I’ve always had a great experience with everyone in the office."
We responded:
"Nick thank you for taking the time to share a review of your experience working with our agency. We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Profile photo of Andrew l Payne Jr

Andrew l Payne Jr

April 25, 2025

5  out of  5
rating by Andrew l Payne Jr
"Taylor was very professional kind and helpful I would definitely recommend State Farm to others thank you so much Taylor"
We responded:
"Andrew thank you for taking the time to share a review and your experience working with our office. We appreciate you and thank you for your business. "
Profile photo of Mellow Yellow

Mellow Yellow

April 23, 2025

5  out of  5
rating by Mellow Yellow
"Jj has Great customer service awesome"
We responded:
"Thank you for taking the time to share a review and your experience working with JJ! We appreciate you and thank you for your business! "
Profile photo of Michael Williams

Michael Williams

April 15, 2025

5  out of  5
rating by Michael Williams
"JJ was great. Great attention to detail and took his time to explain everything very well"
We responded:
"Thank you Michael for taking the time to share a review and your experience working with JJ. We appreciate you and thank you for your business. Ashley Smith Agent Ashley Smith State Farm"
Profile photo of hayden king

hayden king

April 14, 2025

5  out of  5
rating by hayden king
"Heather was amazing. She was super helpful and understanding with my questions. She made things the best she could for me and I appreciate her dedication to her services. She took so much time out of several days to help me set up my insurance. Thank you!"
We responded:
"Thank you Hayden for taking the time to share a review and your experience working with Heather. We are pleased to hear that Heather was able to help you with your insurance needs and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Profile photo of guadalupe aldana

guadalupe aldana

April 11, 2025

5  out of  5
rating by guadalupe aldana
"Taylor was a great help while transferring my insurance from my old Vehicle to the new one effortlessly. Answered all my questions about different vehicles."
We responded:
"Guadalupe thank you for taking the time to share a review of your experience working with Taylor. We appreciate you and thank you for being our customer! Ashley Smith Agent Ashley Smith State Farm"
Profile photo of Brad hall

Brad hall

April 10, 2025

5  out of  5
rating by Brad hall
"JJ is a very patient and understanding man. He helped me insure my 2 vehicles with a new 16 yr old driver for a price I just couldn't refuse. I would highly and I mean highly recommend his agency and him specifically."
We responded:
"Thank Brad for taking the time to share a review and your experience working with JJ. We are pleased to hear JJ was able to help your insurance needs and thank you for your business! Ashley Smjth Agent Ashley Smith State Farm "
Profile photo of AleahFlute

AleahFlute

April 2, 2025

1  out of  5
rating by AleahFlute
"Had an extremely complicated claim with their partnered roadside assistance and not once did I hear from my agent, despite having contacted them."
We responded:
"Aleah we have been advised that your claim has been resolved. We are sorry to hear of your experience and have reached out to discuss any additional concerns. Please give us a call at 734-847-6000"
Profile photo of Kristy Koprowski

Kristy Koprowski

March 29, 2025

5  out of  5
rating by Kristy Koprowski
"I just want to say Heather with Ashley Smith's office is amazing. She saved me a lot of money. Honestly I think I was being ripped off for years 😞. I even got life insurance 🩷. Thank you Heather for all of your hard work and help. I truly appreciate it 🩷."
We responded:
"Kristy thank you for taking the time to share a review of your experience. We are pleased to hear that Heather was able to help you with all your insurance needs. Thank you for your business. Ashley Smith Agent Ashley Smith State Farm"
Profile photo of Ahyube Calamazad

Ahyube Calamazad

March 28, 2025

5  out of  5
rating by Ahyube Calamazad
"Had the pleasure of working with JJ recently. Nice guy. Very knowledgeable. Lots of patience. Gave me a really good deal. I would highly recommend him to everyone!"
We responded:
"Thank you for taking the time to share a review and your experience working with JJ! We appreciate you and thank you for your business! Ashley Smith Agent Ashley Smith State Farm"
Profile photo of Matthew Griffith

Matthew Griffith

March 21, 2025

5  out of  5
rating by Matthew Griffith
"Taylor was super helpful and even helped me set up my life issuance. Very easy to talk to and made the experience quick and simple and answered any questions I had!"
We responded:
"Thank you Matthew for taking the time to share a review. We are pleased to hear that Taylor was able to help you with your life insurance needs. We thank you for your business! Ashley Smith Ashley Smith State Farm "
Profile photo of Jeanette Williams

Jeanette Williams

March 11, 2025

5  out of  5
rating by Jeanette Williams
"Very professional very help Jeanette Williams"
We responded:
"Thank you Jeanette for taking the time to share a review! We appreciate you and thank you for your business! Ashley Smith Ashley Smith State Farm"